The key to our success is our great staff!
DIRECTOR & OWNER
Zac Fennell
With over 20 years in hairdressing, Zac has dedicated his career to Aveda and to creating exceptional, forward-thinking hair. Alongside leading BA1 Hair, he works as an Aveda Educator, specialising in cutting, styling, and barbering. His work has been featured in numerous fashion publications and on stage and catwalk shows, reflecting his creativity, precision, and passion for the craft.
Zac says:
“You only get out what you put in — attention to detail is everything. I’m passionate about education and believe you can always evolve and improve. Hairdressing is an incredible skill to share, and I love inspiring and learning from others.”
FOUNDER
Phil Thompson
As one of the original founders of BA1 Hair, Phil has helped shape the salon from a small five-person team into the thriving creative space it is today. His passion for hairdressing remains as strong as ever — a craft he values above all else. Known for his meticulous eye and commitment to excellence, Phil continues to inspire both clients and the BA1 team with his dedication and creativity.
Phil says:
“I love hairdressing as much now as I ever did — it’s my overriding passion and always takes priority over corporate ambition. Everything is in the detail, and I’m obsessed with getting each look just right. BA1 is special because of the people, the energy, and the love we all have for what we do.”
We’re incredibly proud of our team’s dedication, creativity, and passion — both for their craft and for our clients.
Training sits at the heart of BA1 Hair. We believe in staying curious, embracing new techniques and trends, and building on a strong foundation of skill. Regular in-salon education and visits to leading British hairdressing events keep our team inspired and evolving.
At BA1 Hair, we don’t follow a formula. Every client is unique, so we take the best of current trends and translate them into beautiful, wearable styles that feel individual and effortless. You’ll never leave with a generic cut or tired conversation — just great hair and a genuine experience.
Our salon managers.
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Sam
Salon Manager, Senior Head Stylist, Aveda Professional & Green Libertine
After 12 years in London refining his skills in both hairdressing and management, Sam has returned to BA1 Hair — where his journey first began in 2006. An Aveda-trained professional and proud Green Libertine with the Green Salon Collective, Sam champions sustainable practices while delivering beautiful, natural colour and precision cuts.
Sam says:
“I take time to really understand my clients so we can achieve the very best from their hair. I love creating impactful colours that grow out softly, complemented by cuts that enhance their individuality.”
Client feedback:
“Sam took me from auburn to blonde and was incredible! His attention to detail, knowledge, and professionalism are second to none. He explained everything clearly and made sure the end result was perfect — I left feeling so happy with my new colour.”
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Beth
Floor Manager, Senior Head Stylist & Aveda Colour Master
Joining BA1 Hair in 2021, Beth brings over a decade of experience and a deep passion for helping clients feel their best. Specialising in wedding hair, blow-dries, and balayage, she believes hair is a reflection of individuality — your first impression and your crown. With her warm, friendly approach, Beth makes every client feel comfortable, understood, and confident.
Beth says:
“If you truly love your job, it never feels like work. I want every salon visit to feel effortless — building real relationships with clients so they feel relaxed, valued, and part of the BA1 family.”
Client feedback:
“My whole experience with Beth was incredible! I was nervous coming from out of town, but she instantly understood the look I wanted and nailed it. I just wish I lived closer so she could be my regular stylist!”
Our stylists.
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Josh
Head of Training & Senior Head Stylist
Starting his career as an apprentice over a decade ago, Josh quickly discovered a passion for precision cutting through his training at the Sassoon Academy in London. Known for his skill with short styles — from bobs and pixie cuts to barbering — he combines technical accuracy with creativity to deliver effortless, personalised looks.
Josh says:
“I love the creative side of what I do. At BA1, we’re always learning and evolving — it keeps every haircut fresh and individual.”
Client feedback:
“Josh is such a craftsman — he works with real care and attention. Love him doing my hair.” — Samantha Huite
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Billy
Senior Head Stylist & Salon Trainer
With over 28 years at BA1 Hair, Billy brings a wealth of experience shaped by his classical Sassoon training in London and time spent working in Copenhagen and Los Angeles. Renowned for his precision cutting and attention to detail, he’s passionate about creating strong, balanced shapes that suit every client perfectly.
Billy says:
“I love working a great shape into my clients’ hair — I’m obsessed with getting it right. Precision and passion are at the heart of everything I do.”
Client feedback:
“Billy’s been doing my hair longer than I can admit! From day one, I’ve always felt safe in his hands — a true craftsman who works with real care and attention.”
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Jon
Senior Head Stylist
Originally from Kent and London, Jon trained and built his career in Bristol before joining BA1 Hair over 27 years ago. Starting as a Head Stylist and later becoming Salon Trainer, he’s passionate about developing new talent and seeing apprentices grow into confident, creative stylists.
Jon says:
“You can never stop learning or sharing what you know. Love hair, love teaching, love cutting.”
Client feedback:
“Jon has an amazing talent. I have curly hair and am always nervous about how it’s cut, but he’s the best. The salon is lovely, the team are friendly, and the standards are always high. Thank you BA1!”
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Jessiy
Senior Head Stylist & Extension Specialist
Part of the BA1 family for 18 years, Jessiy began as a Saturday girl and worked her way up to Senior Head Stylist. Known for her creativity and precision, she specialises in extensions and styling for special occasions, bringing warmth and energy to every appointment.
Jessiy says:
“I started cutting friends’ hair at 14, and it all came naturally — especially wedding hair and styling. My clients often feel more like friends, and I love making them feel fabulous while we share stories and laughter.”
Client feedback:
“Love Jessiy doing my hair — always meticulous and professional. I always feel safe and well looked after. Thanks, Jessiy!”
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Katie
Senior Head Stylist
One of BA1’s longest-standing stylists, Katie began as a Saturday girl in 2004 and has grown with the salon ever since. With nearly two decades of experience, she’s known for her expertise in colour, precision cutting, and Great Lengths extensions — particularly her beautiful blonde work.
Katie says:
“I love cutting, extensions, and all aspects of colour, but blondes have a special place in my heart. Being blonde myself, I know how important it is to get every foil perfect — I always give the extra time and care to make sure my clients leave delighted.”
Client feedback:
“Absolutely love Katie — nothing is ever too much for her. She always goes the extra mile, and my blonde hair looks gorgeous every time!”
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Hannah
Senior Head Stylist
Returning to her roots at BA1 Hair, Hannah began as a Saturday girl at 15 and now brings 18 years of experience to the salon. She loves working with Aveda products for their natural, personalised results and is passionate about creating colours and cuts that feel effortless and healthy. With curly hair herself, Hannah understands its unique challenges and helps clients feel confident embracing their natural texture.
Hannah says:
“I love seeing a full transformation — creating a colour and cut that look beautiful in the salon and easy to maintain at home. I’m attentive and work closely with clients to achieve exactly what they want.”
Client feedback:
“Hannah is completely fabulous — definitely the most talented hairdresser I’ve ever been to!” — Debbie
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Eddie
Senior Head Stylist & Founder of Eddie’s Street Cuts
A valued member of the BA1 Hair family for over a decade, Eddie has grown from trainee to Head Stylist and now Salon Educator. Known for his creative cutting — especially bobs and short styles — he’s passionate about how a great haircut can boost confidence and transform how someone feels. Beyond the salon, Eddie founded Eddie’s Street Cuts, offering free haircuts to the homeless community across Bath and Bristol.
Eddie says:
“A simple haircut can really boost someone’s confidence — that’s what drives me. Giving your time is one of the best gifts you can give.”
Client feedback:
“Eddie is an absolute legend. From the relaxing head massage to his masterful cutting, the whole experience was brilliant.”
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Gee
Senior Head Stylist
After earning a degree in Textile Design, Gee brought her creativity and love of self-expression into the world of hair — and hasn’t looked back. With eight years at BA1 Hair, she thrives on blending colour and cut, specialising in bold, creative tones and strong, modern shapes.
Gee says:
“Hair can show the world a part of our personality. I love helping clients feel truly themselves and always push to refine my craft — both technically and visually.”
Client feedback:
“Had a cut and colour with Gee who was brilliant. She listened to what I wanted and made helpful suggestions — I’m delighted with the result.” — Vanessa
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Nick
Senior Head Stylist
Nick has been part of the BA1 Hair team for over a decade, joining straight from school and working his way up from apprentice to Senior Head Stylist. Known for his friendly nature and attention to detail, he has built a loyal clientele who value both his skill and genuine approach.
Nick says:
“I love every aspect of hairdressing — cutting, colouring, and barbering. Making people feel happy and confident is what it’s all about. I’m a real people person and enjoy a good chat, and I always take the time to make sure every client leaves delighted.”
Client feedback:
“Nick is brilliant! He instantly puts you at ease and explains everything with patience and care. My haircut is always excellent, and he never rushes — he makes sure you get exactly what you came for.”
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Bethany
Senior Head Stylist
With a decade in the industry, Bethany combines technical skill with a genuine passion for people. She believes hair is a key part of personal identity and takes pride in creating looks that feel natural, confident, and unique. Trained with Vidal Sassoon, she specialises in precision cutting and textured or curly styles, complemented by soft, natural colour work.
Bethany says:
“I love making a difference to how people feel. Through careful consultation and collaboration, I create styles that reflect each client’s personality and make them feel their best.”
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Caitlyn
Senior Stylist
Caitlyn is a talented stylist who progressed through the BA1 trainee academy, quickly earning a reputation for precision and creativity. Now a Senior Stylist, she continues to impress with her skill across both cutting and colour, delivering beautiful, balanced results every time.
Caitlyn says:
“I started in the industry at 15 — hairdressing is something I’ve always wanted to do. Qualifying at 18 gave me a head start, and I’ve loved every moment since. I specialise in colour and cutting, from seamless balayage and perfectly placed foils to sharp, clean bobs and effortless styling.”
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Ava
Stylist
Since joining BA1 Hair in 2022, Ava has quickly made her mark — completing her training at record speed and earning a well-deserved place on the salon floor. Her precision, creativity, and dedication shine through in every cut and colour, making her one to watch for the future.
Ava says:
“I’m always up for a challenge and love every part of hairdressing — from the creativity to connecting with clients. I like variety in my work, whether it’s blunt bobs, shaggy layers, rich brunettes, or bright bombshell blondes.”
Client feedback:
“Ava’s energy is amazing — from the moment I sat down in her chair, I knew I was in safe hands!”
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Esther
Stylist
Joining BA1 Hair in 2022, Esther quickly impressed with her artistic eye and attention to detail. Having completed the BA1 training academy and trained further at the Aveda Institute in London, she has developed strong skills in both cutting and colour. Passionate and creative, Esther brings energy, precision, and flair to every client she works with.
Esther says:
“I love making people feel confident and inspired. Creativity and good vibes have always driven me, and I’m passionate about strong cuts and expressive colour that bring out the best in every client.”
Client feedback:
“I came in with an idea of what I wanted, and Esther really listened! She took time to understand my hair and how I wanted to look — I left with one of the best haircuts I’ve ever had. She’s brilliant!”
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Zantch
Stylist
Throughout her training at BA1 Hair, Zantch impressed with her patience, creativity, and sharp eye for detail. Now a qualified stylist, she’s already known for creating beautiful, polished looks — particularly with long hair — combining artistry and precision in every cut and colour.
Zantch says:
“I’ve always been drawn to art, fashion, and style, and becoming a stylist has brought all of that together. I’m a perfectionist who believes in quality over quantity — your hair is your crown and glory.”
Client feedback:
“You genuinely are the loveliest person! My hair looks absolutely amazing thanks to you — the whole experience was wonderful. I’ll definitely be a regular. So, so grateful!”

